Contact Us
Members - Please Login to Contact Us
We would be happy to help! To allow us to better assist you, please use our secure messaging service which is accessible through online banking or our mobile app. You'll be able to get a quicker response and eliminate extra steps to verify your information.
Mobile Banking App for iphone Mobile Banking App for Android
You may also reach our Contact Center at (313) 965-8640.
Contact Center Hours:
M: 9:00am – 5:00pm
T: 9:00am – 5:00pm
W: 10:00am – 5:00pm
Th: 9:00am – 5:00pm
F: 9:00am – 5:00pm
S: 9:00am – 12:00pm
Report a Lost or Stolen Card
Please call the number listed on the back of your card for assistance immediately.
To report a VISA credit card lost or stolen, please call (800) 237-6211.
To report a MasterCard debit card lost or stolen, call (800) 754-4128.
Related Links
Contact Us
P.O. Box 32584
Detroit, MI 48232-0584
P: 313-965-8640
F: 313-965-0455